Shipping policy
Last updated: October 27, 2026
This policy explains how Zazeb processes and ships orders placed at zazeb.com.
Where we ship
We currently ship to addresses in the United States only. We do not ship internationally at this time.
Processing time
Orders are processed within 3–7 business days (Monday–Friday, excluding U.S. federal holidays) after payment is confirmed. Processing time is separate from delivery time.
Shipping rates and delivery times
| Method | Cost | Estimated delivery after shipment |
|---|---|---|
| Standard | $8.00 | 7–15 business days |
| Standard (orders of $70 or more) | Free | 7–15 business days |
| Express | $15.00 | Faster than Standard; varies by destination |
The $70 free-shipping threshold is based on the order subtotal after discounts, before taxes. Your shipping options and the exact cost are shown at checkout before you pay.
Total time to receive your order is processing time plus delivery time. Delivery estimates are not guaranteed and can be affected by carrier delays, severe weather, holidays, and other events outside our control.
Fulfillment and multiple packages
Zazeb works with a third-party fulfillment partner to pack and ship orders. Items in the same order may ship separately and arrive on different days with more than one tracking number. Tracking may show the fulfillment partner or carrier name instead of Zazeb.
Order tracking
When your order ships, we email you a tracking number. Tracking updates can take 24–72 hours to appear after shipment. See Track Your Order for more help.
Address changes and cancellations
Please check your shipping address carefully at checkout. To change your address or cancel your order, email support@zazeb.com as soon as possible with your order number. We can usually help before your order ships, but changes cannot be guaranteed once an order has entered fulfillment.
Lost, delayed, or damaged packages
If your tracking has not updated for several days, your package is marked delivered but you cannot find it, or your order arrives damaged, email support@zazeb.com with your order number. For damaged items, please include photos of the item and packaging within 7 days of delivery. We will work with the carrier and our fulfillment partner to investigate and, where appropriate, arrange a replacement or refund under our Return & Refund Policy.
Contact us
Zazeb
Email: support@zazeb.com
Phone: +1 201-987-6609
Address: 901 Castle Rd, Secaucus, NJ 07094, United States
Website: zazeb.com